The smartest audio automator, ever!

    Terms & Conditions

    Last updated: October 2025
    Website: https://moodiautomation.co.uk

    1. Introduction

    Welcome to moodi Automation Systems (“we”, “our”, or “us”). By accessing or placing an order through moodiautomation.co.uk, you agree to be bound by these Terms & Conditions and our Privacy Policy.
    If you do not agree with any part of these terms, please do not use our website or services.

    2. Service Terms

    2.1 Orders and Contracts

    All online orders placed through moodiautomation.co.uk constitute a 12-month minimum term contract unless otherwise stated in writing.

    By completing an order, you agree to enter into a binding service agreement with moodi Automation Systems for the minimum term specified. Services will automatically continue on a rolling monthly basis after the initial term unless cancelled in accordance with Section 2.3 below.

    2.2 Payments

    Payments are due in accordance with the plan or quotation agreed at the time of order. We reserve the right to suspend or terminate services if payment is not received on time.

    2.3 Cancellations and Early Termination

    Cancellations before the end of the 12-month minimum term will incur early termination fees equal to the remaining balance of the contract period, unless otherwise agreed in writing.

    To cancel your service, you must provide written notice via email to [email protected]. Cancellations take effect from the next billing cycle after confirmation.

    2.4 Pricing and Changes

    We reserve the right to amend pricing or service features with prior notice. Changes will take effect at the end of the current billing term unless otherwise stated.

    2.5 Intellectual Property

    All materials, software, and content provided by moodi Automation Systems remain our property unless explicitly transferred in writing. You may not reproduce or distribute our intellectual property without written consent.

    2.6 Limitation of Liability

    We are not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our services. Our total liability is limited to the amount paid by you for the service in the previous 12 months.

    3. Privacy Policy

    3.1 Overview

    We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit moodiautomation.co.uk or use our services.

    3.2 Information We Collect

    We may collect the following types of information:

    • Personal information such as your name, company, email address, phone number, and billing details.
    • Technical data such as IP address, browser type, and device identifiers.
    • Usage data about how you interact with our website and services.

    3.3 How We Use Your Information

    We use your data to:

    • Process and manage your orders or service subscriptions.
    • Communicate with you about updates, billing, and support.
    • Improve our website and services.
    • Comply with legal obligations.

    We do not sell or rent your information to third parties.

    3.4 Data Storage and Security

    Your data is stored securely on UK or EU-based servers. We take reasonable steps to protect your personal information from unauthorised access, alteration, or disclosure.

    3.5 Cookies

    Our website uses cookies to enhance your browsing experience and collect analytics data. You can disable cookies in your browser settings, but this may limit some website functionality.

    3.6 Third-Party Services

    We may use trusted third-party services (e.g. payment processors, analytics tools, or hosting providers) that process data on our behalf. These partners are bound by strict confidentiality and data protection agreements.

    3.7 Your Rights

    You have the right to:

    • Request a copy of the personal data we hold about you.
    • Request correction or deletion of your data.
    • Withdraw consent to marketing communications.

    Requests can be made by contacting [email protected].

    4. Governing Law

    These Terms & Conditions are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

    5. Contact Us

    If you have any questions about these Terms or our Privacy Policy, please contact us at:

    moodi Automation Systems
    📧 Email: [email protected]
    🌐 Website: https://moodiautomation.co.uk